5 Ways Print Marketing Can Increase Online Sales

When you're looking to drive more traffic to your business, there are many ways to choose from. However, one approach stands out as practical and simple: print marketing.

Print possesses a unique power to capture audiences that online cannot. 65% of consumers are influenced to purchase after receiving a direct mail piece. Print offers longevity that online mediums lack, and it enjoys a higher level of trust from people.

Nevertheless, print and online platforms can work hand in hand to maximize results. Here are five ways print marketing can increase online traffic and sales.

5 Ways Print Marketing Can Increase Online Sales

1. Utilize QR Codes on Your Print Materials

Incorporating QR codes in your print advertising makes it effortless for people to find you.

By simply scanning the code on the print marketing piece, users are directed straight to your webpage. You can use this to drive traffic to your online presence.

2. Highlight Your Website Address

You want to ensure your website URL is front and center in everything you print.

This way, individuals seeking additional information or wanting to learn more about your business can easily find their way to your website.

3. Include Direct Calls to Action

Ensure that you include the next step in all your print materials.

What would you have the potential customer do next? Should they call, visit your website, or email you? Then make sure you ask for that!

Be sure to consider your demographic when naming the next step. Some generations prefer phone calls, while others may opt for digital communication.

4. Harness the Power of Hashtags

When using hashtags in your print marketing, conduct some research to ensure uniqueness.

Once you create a hashtag, it becomes a direct gateway to your website. Include it on posters, signs, brochures, and direct mail pieces to encourage customers to use it.

5. Create a Newsletter

Complement your print newsletters with supplementary online content.

When you write a newsletter and have more information on your website, it will drive people to your online presence. Include pertinent information, graphics, and charts online to supplement your newsletter. Include the domain where they can find more information.

One study found that seven out of 10 Americans find print direct mail more personal than online ads. People appreciate the printed piece much more than online information, but the two work well together. When you take the above steps, you can maximize your marketing efforts.

When you need more ideas on using print to further your online presence, go to our website. We can help you produce creative ideas and exciting opportunities.

 

11 Great Print Marketing Ideas to Give Your Business a Head Start This School Year

Back-to-school season is a time for parents, students, and educators to prepare for the upcoming school year. 

It's also an excellent opportunity for businesses to capitalize on the spending rush of starting a new academic term.

73% of back-to-school shoppers plan to shop in late July and early August, so it's not too early to start marketing now. When it comes to promoting your business during back-to-school season, nothing beats print marketing!

11 Great Print Marketing Ideas to Give Your Business a Head Start This School Year

1. Back-to-School Flyers

Create a catchy, eye-catching flyer that targets parents and students with special deals, discounts, or promotions for the back-to-school season.

Have them distributed around local schools and neighborhoods.

2. Bookmarks

Design a unique bookmark to be included in student textbooks or given out as free keepsakes.

Include your logo, contact information, and any relevant offers or discounts for back-to-school shoppers.

3. School Supplies

Brand your line of school supplies with your business logo and colors.

These make great giveaways at local schools or events related to the start of the school year.

4. Posters

Create colorful posters to be hung around schools, libraries, or local businesses in your area.

Feature back-to-school deals and promotions for parents and students to take advantage of.

5. Catalogs

Put together a catalog featuring all the back-to-school products and services you offer.

Have them distributed around local schools and neighborhoods.

6. Special Offers

Send postcards or mailers to local families with special back-to-school deals and discounts.

Include your logo and contact information for added visibility.

7. Stickers

Have custom stickers that feature your business logo, colors, and any relevant offers or promotions for the back-to-school season.

Have them distributed around schools or mail them to local parents and students.

8. Classroom Magazines

Put together classroom magazines filled with back-to-school deals, promotions, and helpful tips for the upcoming school year.

Feature your business logo and contact information on the cover page of each issue.

9. Shopping Lists

Create shopping lists that feature your business's back-to-school products and services.

Include them in mailers or have them distributed around local schools.

10. Postcards

Send postcards with helpful tips for the upcoming school year to parents and students in your target area.

Feature your logo, contact information, and any relevant offers or discounts that you're offering for the back-to-school season.

11. Notebooks

Have custom notebooks made up with your business logo and colors.

These can be distributed to local schools or given as free keepsakes during back-to-school events and promotions.

Businesses can give themselves a real head start by taking advantage of the increased spending around back-to-school season.

Use these 11 print marketing ideas to get the message out about your business and engage with parents, students, and educators during this important time of year.

Don't let the back-to-school rush catch you unprepared! Contact us today to find out how we can help your business capitalize on the excitement of the new school year!

8 Ways to Excel at Customer Service Using Print

Print products play a vital role in creating an excellent customer service experience.

Whether printed brochures, business cards, or promotional items, print can make a lasting impression on customers, helping businesses stand out from the competition and build long-lasting relationships.

Printed materials do more than impart knowledge; they can also improve the customer's experience with your business.

They aid in helping your potential customers decide whether or not working with you is right for them, offering an ideal way of prequalifying yourself and your business.

If excellence in customer service is your goal, check out how you can use print to make it happen more effectively.

8 Ways to Excel at Customer Service Using Print

1. Show Appreciation

A thank you letter or card expressing appreciation for your customers is a great way to show how much you value their business.

Print products are also perfect for creating loyalty programs and offering rewards to keep customers returning.

2. Provide Resources

Customers should have access to all the necessary resources; printing makes this easier.

Printed collateral such as customer manuals, training materials, or product catalogs is excellent for providing information to customers quickly and easily.

Additionally, print materials make it easy to give customers a clear understanding of the products and services you provide, keeping expectations realistic.

3. Promote Your Brand

Print products can be used to promote your brand in various ways.

Business cards, flyers, brochures, and other printed pieces are perfect for creating a strong presence in the market.

4. Increase Visibility

Print products can promote your business and increase visibility in the marketplace.

Posters, banners, and flags printed with your logo or message can help get your company's name out to the public.

5. Connect With Customers

Printed products are great for connecting with customers on a personal level.

Customized greeting cards, calendars, and even personalized postcards are a great way to stay connected with your customers.

6. Generate Leads

Printed materials can also be used to generate leads and increase sales.

Brochures, flyers, and mailers are just some of the many ways to reach potential customers and create awareness about your brand.

7. Gather Feedback

The best way for a business to improve is by getting customer feedback. Providing your clients with customer service surveys printed on custom forms is beneficial.

This will help you understand what things are working and what areas need improvement regarding customer service.

8. Improve Brand Recognition

Branded disposable items such as coffee cups, sleeves for coffee cups, coasters, bags, etc., offer an excellent way to add value to a customer's purchase and create a memorable experience.

By utilizing print, you can ensure your customers have the best possible experience with your business.

Whether providing resources, showing appreciation, or generating leads, print products are essential for creating excellent customer service experiences that keep customers returning.

Want to take your customer service to the next level? Print is the answer you're looking for. Let us help! Contact us to get started today!

3 Fresh Color Combinations to Shake Up Your Next Flyer Design

 Did you know the colors you select for your flyers can be the difference between them getting noticed or not?

If you're planning your next flyer design, we have a few combos (and the theory behind them) to help you get more eyes on the page. 

Why It Matters 

Brands don't have much time to make an impression. Most people judge products or services within 90 seconds, and up to 90% of that assessment is based solely on color. If people have limited bandwidth to absorb a flyer, you can't neglect how the colors come across to them. 

3 Fresh Color Combinations to Shake Up Your Next Flyer Design

Baby Blue & Peach 

Light colors have a way of lifting people's spirits by introducing some softness to the eyes.

Pastels have been a significant design trend as of late, mainly because bold and brash colors can be hard to look at for too long. They might attract some notice immediately, but the effects can be offputting with more than a minimal glance. 

Light blue and peach look beautiful together because they play off each other's natural tones, and their beauty throws the focus on the text without diminishing the design's visual appeal.

As your brand likely already has preferred colors, consider how a different color palette could be used for whatever you want to advertise. For instance, if you're having a soft launch of a new product, this could be a perfect selection. 

Gradient Green to Purple 

Gradient designs are excellent for making your flyer eye-catching without being too obvious.

The blend of colors in different hues draws your sight into a specific direction and prompts people to read the words too. So in much the same way as you'd want to stare at a rainbow, the color theory is that your eye is intrigued by how one shade harmonizes with the next. 

While you can pull this off in various combinations, green and purple are complementary colors. The high contrast will pop, and you can use the intermediate section to lessen the intensity of the colors.

With the two brightest colors at opposite ends of the spectrum, you can imagine that the words in the middle will stand out even more. 

Cherry Red and Gold 

Red and gold colors are typically associated with luxury and are typically standouts wherever they're placed.

Highly recommended for flyers that will be posted in crowded spaces, this energetic and passionate combo would be excellent for brands that are passionate and ready for action. 

If you want to play with this color combination without overwhelming the view, consider how a stark white background and hints of cherry red and gold could make an impression. This option still plays up the luxury angle but may have more impact if used sparingly. 

Flyer color combinations should, in part, reflect the overall branding sensibilities you've already chosen. However, just because your logo, fonts, and graphics are always in the same color scheme doesn't mean you can never mix things up.

If you want to experiment with a new flyer design, use these color combinations to inspire people to take a fresh look at what you can do for them. Or contact us to help you develop a unique color combination that perfectly fits your brand! 

7 Great Ways to Show Gratitude During the Holidays

 "When it comes to life, the critical thing is whether you take things for granted or take them with gratitude," writer G.K. Chesterton said.

It's that time of year: The perfect opportunity to show appreciation to those who have helped you this year and those you don't know. It will do your heart and head well to increase your gratitude this holiday season.

So here are some practical ideas.

7 Great Ways to Show Gratitude During the Holidays

1. Volunteer

Help at local hospitals, libraries, homeless centers, nursing homes, animal shelters, churches, or parks.

You can also go much more personal, helping friends in need by babysitting, doing their yard work, or taking them a meal.

Whatever you do, you'll help the community and improve your sense of thankfulness.

2. Count Your Blessings

Make a list of things for which you're grateful.

For example, instead of making a list of items you want for the holidays, make a list of what you have.

Count your blessings and record how you feel about having these things in your life. This also helps instill a sense of gratitude.

3. Perform a Small Act of Kindness

Open the door for someone. Whether you know them or not, a great way to instill a thankful attitude is to show some kindness. 

This holiday season is a great time to focus on the simple things like holding doors for shoppers at the grocery store, at the mall when you're picking up Christmas gifts, or at a restaurant after your meal.

Opening a door for someone may help them feel important. So go ahead and try it.

4. Write a Note

Giving someone a handwritten note can make their day.

It shows you care and provides them acknowledgment that they might not have thought they would receive. It can boost people's spirits more than you think.

Send it in the mail or write it on a sticky note. Think of people who work for or with you. Or family members. Just appreciate people for who they are.

5. Make a Treat

Bring in a plate full of cookies, bars, donuts, or even bagels.

This does a lot to bolster people's feelings of thankfulness. It shows you care and makes people feel loved.

6. Pay It Forward

If you are at a coffee shop, a drive-through, or even a restaurant, try buying a stranger a meal.

Sometimes the holidays are tough on people financially, and this is a great way to help out a stranger or even help a friend or coworker.

7. Unplug     

Turn off your phone when you are spending time with someone.

In today's digitally saturated world, being fully present with someone can be a big gesture. 

Focus on being with the other person without your phone beeping in your hand. This helps make solid connections.

Whatever you decide to do to increase your gratitude this holiday season will boost not only the spirits of others but yours too.

We are grateful that we get to continue to serve you and our community. If we can help boost your spirits with professional printing, don't hesitate to contact us today.

4 Tips for Getting More People to See Your Direct Mail

 Direct mail is naturally advantageous when getting people to notice your business. 

85% of consumers open their direct mail, and 62% act after receiving direct mail, according to a recent report. However, your business can take action to increase further the number of people opening your direct mail. 

4 Tips for Getting More People to See Your Direct Mail

1. Use a Call to Action in Your Direct Mail 

The best call to action, or CTA, follows the format “Do something simple, get something great.” 

In this scenario: 

• Do something simple = open the envelope.
• Get something great = receive a credit card, special discount, or a gift or sample.

Creating a sense of scarcity works exceptionally well when prompting people to act. For example, try advertising a limited-time offer or a special discount while supplies last. Fear of missing out or not being enough gets the customer to act soon. However, don’t create a false sense of scarcity.  

2. Send Your Direct Mail in a Unique Envelope 

The envelope is the first thing people see when they take the mail out of the mailbox. 

Whether to open your mail or not relies heavily on the impression the envelope provides. 

Get your envelope to stand out and generate curiosity by switching up the characteristics of the envelope like… 

• Size. Larger envelopes stand out but can be more costly. Smaller envelopes create a sense of casual and friendly correspondence.
• Style. Use a color that catches the target audience’s attention, such as silver, gold, neon, or bold colors. Try changing the texture by using a matte or a glossy finish.
• Font. Using a handwritten style font will make your envelope seem more personal.
• Format. Including a see-through window lets your business prominently display products or enticing offers. 

Switching up the standard white 4 ⅛” by 9 ½” envelope will make potential customers more likely to open the envelope. 

3. Personalize Your Direct Mail Marketing 

If the direct mail recipient feels that the mail is truly meant for them, they will be more likely to open it. 

Research your target audience so you can better personalize your direct mail. Create target market subgroups based on their interests, potential questions, geographic area, and products or services most interesting to them. 

Often, businesses will have better luck advertising to their local target market because there’s a greater desire among consumers to support local businesses as opposed to non-local ones. 70% of consumers support local businesses because they want to keep money local, connect with the community, support local creators, and have better service. 

4. Track Direct Mail Statistics 

Finding out what methods work for you and what don’t will help you generate a higher return on investment or ROI. 

Track cost per 1000 impressions (CPM), open rates, response rates, and conversions. Impressions are the number of people who see your direct mail, and conversions are the number of recipients who follow your call to action. 

Remember that those who have interacted with your business are more likely to engage again. Also, sometimes it takes multiple direct mail deliveries before the customer acts. 

Once you find a high ROI strategy, scale up your marketing. 

We’re here to help you stand out to potential customers through direct mail. From the design to the mailing itself, we’ve got you covered! 

6 Steps to Find Your Print Marketing Target Audience

 

When you advertise, you need to know your target audience. And the same is true in print marketing.

A target market is the set of consumers that a company plans to sell to or reach with marketing activities.

A target audience is a group or segment within that target market that is being served in advertisements. The target audience, therefore, is a more specific subset of a target market.

Your target audience is united by common characteristics like demographics, e.g., men, women, teenagers, or children, and interests, like reading, running, or soccer.

To get your marketing message to reach this specific group of people, you need to know the decision maker and who supports them. Therefore, it's vital to examine your target audience, so messages are exciting to the reader. 

This exercise will help define who to target in your marketing efforts. 

6 Steps to Find Your Print Marketing Target Audience 

1. Determine who already buys your product. 

Look at the demographics and patterns of your current consumers.

What age are they? Are they men or women or both? The better you understand the individuals already buying your products, the better you can reach new individuals who follow similar patterns.

2. Watch the competition. 

Look at who buys your competition's products and services.

What are they focusing on right now? It could provide insight into what you should be focusing on at the moment too.

3. Develop personas.

Try to create 3-5 different types of personas—people who would typically buy your product or service.

Figure out what makes them tick. What do they watch on TV? Who do they vote for? What type of food do they eat? Build an entire personality profile of the person who would use your services.

4. Conduct surveys. 

Ask for information from those who buy your product.

You can do this with more formal methods like a paper or online survey, and you can even offer an incentive for participation. You can also take a more informal approach by simply talking to customers about their desires and preferences for your products and services. 

5. Be flexible in who you reach.

Your target audience can change depending on the offer you are making.

That is why it is so important to get specific about who you want to see it. Don't generalize!

6. Use marketing metrics. 

Metrics help you take the guesswork out of knowing if your marketing is reaching the intended audience. 

Over 75% of businesses are already using marketing metrics to report how their campaigns directly influence revenue.

When focusing on your target audience, be specific. And make sure your marketing materials are fulfilling the goals of your customers.

We can help you create engaging print marketing pieces that will catch your customers' eyes and help them take notice of you. Contact us today!

5 Leadership Tips For Marketers

Being a leader is a big job, but what does it mean to be a great leader? And how will it transfer into your marketing efforts?

5 Leadership Tips For Marketers

1. Lead by example

You need to show up and lead in how you work. You will not be an effective leader if you talk a big game but don’t do anything.

If you promise to do something, do it. If you offer to explain something, explain it.

Show your employees how effective you are by how much you do (versus just saying what you do). This translates into your marketing efforts when your business follows through on its promises.

When customers see you are a person of your word, it makes a big statement.

2. Be humble

When someone does something above and beyond, acknowledge them. Don’t always talk about yourself. This is true in marketing too.

Show the customer what you can do to help them, rather than just bragging about your achievements.

3. Take care of yourself

Take part in a hobby that might introduce you to new people and prospects.

Make sure you are getting enough rest so that you are refreshed.

One study found that 45% of adults with less than eight hours of sleep were irritable, 52% lost their patience, and 40% felt overwhelmed.

When you aren’t rested, it’s hard to come up with new ideas for your business, and it’s hard to enjoy yourself.

4. Strategic thinking is a must

To be an effective leader, you must have a vision for where you want to go and what you want to accomplish. This is also true in marketing. You need to know what you hope to achieve with each piece you send.

A strategy fails because it’s not defined and communicated well.

Leaders must understand the company’s business goals and align the marketing department to meet and exceed those objectives.

5. Be comfortable being uncomfortable

In business, you must go with the flow and be flexible with situations. No one could have predicted the COVID-19 pandemic, but it impacted all of us.

Businesses need to be able to come up with new strategies when things change.

This is the case in marketing as well, as we need to shift our marketing to reach our audience where they are.

There are so many facets to being a great leader and marketer, and these are only a few. We want to help you continue to be the proactive leader you are.

That’s why we want to team up with you to produce your best marketing products ever.

Contact us today to get started!

5 Best Ways to Combine Print and Social Media

 

Print and social media go hand in hand.

Promoting your business online is great because it doesn’t cost much and helps track customers.

But people still shop at stores and go to companies in the flesh. You must be ready for people when they stop at your business place.

So here’s the best way to combine the two ways to market your business: print and social media. Take a look.

5 Best Ways to Combine Print and Social Media

1. Post on Facebook.

Post regularly to actively reach your audience. It doesn’t have to be much, but it will keep your name at the top of everyone’s mind.

For example, try posting an inspirational quote, or try your hand at writing a short article on where your business excels.

2. Don’t forget Linkedin.

Another great social media tool is Linkedin. This reaches specifically to other business people, and it doesn’t have to be a long post.

Still, it’s the perfect way to spotlight your products and services. Let people know what you offer and how you can help them.

Use testimonials to let the public know you have helped others succeed.  

3. QR codes are making a comeback.

Adding a QR code to your printed materials will combine the two worlds, online and offline.

Link it to a coupon or sale just for them when they scan the code. This will take them to a specific site that will inevitably help you track what they are looking for.

4. Create giveaways.

Run a promotion using printed materials to engage customers and offer something exciting.

Use rack cards or flyers with all your contact information and a call to action. Even though this method uses direct mail and printed items, it proves worthwhile.

Research consistently demonstrates that direct mail outperforms other marketing tactics regarding response rate.

5. Use hashtags.

Hashtags help you tie everything back to your brand and make it easier for you to track mentions of your campaign, event, product, or business.

This enables you to use both the printed word and online in a combined effort. For example, Indiana University leveraged hashtags as part of a brilliant admission promotion.

The simple use of the hashtag #IUsaidYes on bright, bold red envelopes produced a viral social media campaign when students began posting selfies with their acceptance letters.

Whether you prefer—online or offline marketing—you need both in advertising.

We are a part of your success because we offer quick, reliable service.

Need something soon? Check us out today!

 

Customer Service Excellence for Team Members

Excellent customer service is an essential aspect of your most valuable asset: your customers.

Customer service is so vital that it can be a powerful competitive advantage. 70% of Americans have spent more money on better service, according to Forbes. 

Excellent customer service is not solely for the customer service representatives. Instead, everyone on the team should practice exceptional customer service because every job ultimately affects the customer. 

Below is a list of concrete ways your team members can exceed your customer’s expectations.

Customer Service Excellence: Hire Smart

Certain personalities and strengths are better suited for customer service jobs. Hiring the right people will set the company and employees up for success. 

When hiring, look for people who excel in the following traits. 

• Problem-solving. Give the interviewee a scenario and ask how they would proceed.
• Communication. Ask the interviewee to explain a complex topic.
• Listening. Tell the interviewee a little bit about yourself and the company. Check to see how much they retained.
• Time management. Ask them about a time in their life when they were very busy and how they got through it.
• Empathetic. Ask the interviewee about a time they saw someone hurting and how they reacted.
• Attentive. Gauge how attentive they are at the interview.
• Patient. Ask them to wait a little bit before or during the interview.
• Curious. Ask them if they have any questions for you about the company. Gauge their natural curiosity.

Hiring the right people gets you off on the right foot. After hiring customer service-oriented people, training will further define their natural skills. 

Customer Service Excellence: Training

Training creates more knowledgeable and skilled team members. 

The more trained and knowledgeable your team members are, the happier your customers will be. Happier customers are more likely to create word-of-mouth advertising, which is the most effective form of advertising: 5 times more powerful than paid ads. 

Training and development can take on various forms. 

• Hire a trainer. Find a professional who excels in teaching customer service skills. Pay them to come to talk to your team members.
• Do it yourself. Research ways your company can improve customer service. Ask your customers what they’d like to see. Share your findings with your team members at a meeting.
• Online courses. Direct, or if it’s in the budget, subsidize your employees to take online courses to help them improve their customer service.
• Mentor-mentee programs. Pair a more experienced staff member with a less experienced one. Have them get together to share information and tactics that have helped them.

Whichever route you choose, you’ll see the benefits pay off in higher customer satisfaction and improved customer relationships.  

Customer Service Excellence: Customer Relationships

Encourage employees to develop positive customer relationships. 

Keep it natural. Try asking customers questions about themselves. Some just want to get in and out. But others enjoy talking and will appreciate the opportunity. If you remember the customers’ names and the stories they tell, they’ll be happier and more loyal. 

Further, increase customer relationships by sending customers birthday gifts or cards. Companies that prioritize emotional connections with customers do better in the long run, outperforming their competitors in sales by 85%. 

Customer Service Excellence: Let Customers Help Themselves

71% of consumers reported wanting to solve customer service issues independently. 

Counterintuitively, some of the best customer services you can provide are the gifts of not needing customer service. By providing efficient, straightforward methods for customers to solve their own issues, the customers leave happy. 

There are a couple of ways to accomplish this. 

• Q&A page with answers to the most commonly asked questions.
• Information. By providing relevant information in a convenient place, such as a brochure, you can proactively prevent frustrated customers by providing all the information they need beforehand. 

Customer service is one way your business can stand above the rest. If you do it well, profits will increase. 

We know customer service can be tricky because of the wide range of inquiries and emotions. However, we’re here to help you with our excellent printing services. For example, we've got you if you need promotional products for a birthday gift, birthday cards, or informative brochures!