10 Key Marketing Terms Every Small Business Owner Needs to Know

If you're new to print marketing (or marketing in general) for your small business, it is easy to get confused by all the industry-specific jargon. But fear not. We're here to provide clarity and guidance!

Regardless of the print media you choose, be it postcards, brochures, or posters, implementing effective marketing strategies is essential for getting the best results. And a critical step towards success is gaining an understanding of the fundamental terms used in marketing.

Here is a list of 10 essential terms you need to know as a small business owner.

10 Key Marketing Terms Every Small Business Owner Needs to Know

1. Branding

Branding refers to all the processes that help create a unique business identity.

Effective branding is vital to making your business stand out from competitors in a positive way. Branding elements include your company's name, mission, logo, general theme, tone of voice, etc.

2. Content Marketing

Content marketing revolves around creating information intended to be consumed by an audience.

Good content should offer helpful information in an easy-to-read format, eventually driving more sales.

3. Lead

A lead is an individual or organization reached or engaged by your brand content.

They have shown a level of interest in your brand and are likely to make a purchase. Simply put, your leads are your potential customers. 

4. Lead Generation

Lead generation refers to a business's methods or tactics to attract potential customers (leads).

It often involves acquiring these would-be customers' contact and demographic details, learning about the target market, and eventually converting them into buyers.

5. Sales Funnel

The process that guides the leads you have generated from the time they discover your business to when they make a purchase is called the sales funnel.

It is typically made up of several steps in increasing levels of commitment for the lead until the sale is completed. The stages in a sales funnel are not the same for every business. While some use a simple 3-step model, others use a more complicated approach.

6. Buyer Persona

A buyer persona refers to a fictional individual with specific attributes that make them your ideal customer.

Knowing your buyer persona will help you adapt your marketing strategy to generate more leads.

7. Demographics

Demographics refer to the specific data or attributes that define your target audience.

Examples of demographics include age, sex, location, occupation, and income.

8. Call to Action (CTA)

A call to action is a prompt that urges readers to make a purchase or carry out some specific activity.

Some examples of CTAs are asking your reader to visit your website or contact customer service. Research shows that a good CTA can increase your conversions by up to 28%.

9. Testimonial

A testimonial is a positive review by your previous or current customer about your business.

Publishing a customer's statement about your product or service's value to them in your brochure or newsletter will boost your credibility and encourage potential customers.

10. Return on Investment (ROI)

Return on investment is a method of project evaluation.

It measures a business's profit (return) in carrying out a project with the money (investment) spent on that project. ROI can help you determine the most profitable marketing strategy for your business.

With a solid understanding of these fundamental terms, you're on your way to navigating the world of marketing with confidence!

Contact us for trustworthy and professional printing services—we're here to support your marketing projects!

 

6 Creative Ways to Use QR Codes on Postcards

Digital marketing may be everywhere, but many companies still use print marketing or print products as part of their advertising and marketing plans. Finding ways to integrate the tangible appeal of print marketing with the interactivity of the online realm is a great way to utilize both.

One way to do this is strategically using QR codes on postcards. QR codes provide an exciting opportunity to add interactivity, engagement, and measurable insights to your print marketing campaigns.

According to recent statistics, in 2022, 89 million smartphone users scanned a QR code with their devices. With this number projected to reach nearly 100 million by 2025, it is evident that QR codes have become a prominent tool in connecting offline and online experiences.

Now, let's explore six creative ways to leverage QR codes on postcards to captivate your audience and boost your print marketing efforts.

6 Creative Ways to Use QR Codes on Postcards

1. Link to a Website or Landing Page 

Placing a QR code on your postcard is a great way to provide more information about your business or organization.

You can use a QR code to link to your website, a landing page for a special offer, or even a video about your products or services. This immediately turns offline traffic into online traffic and gives you valuable, measurable insights into how well your marketing dollars work.

2. Offer a Discount or Promotion

Everyone likes to get something for free or at least at a discount.

You can also use QR codes as an inexpensive way to promote your business or organization. You can use a QR code to offer a discount on your products or services or to enter a contest or giveaway.

3. Collect Feedback From Customers

Seeking customer feedback is vital for growth, and you can use QR codes to collect it.

By creating a survey that you link to a QR code, you can gather immediate responses and gain valuable insights to improve your offerings and meet customer needs. 

4. Drive Traffic to Social Media 

Want to gain followers on social media? Use QR codes!

QR codes can be used to drive traffic to your social media pages. You can use a QR code to link to your Facebook page, Twitter account, Instagram, or any other social media platform. Combine driving traffic to your social media accounts with a discount, and you have a double whammy. 

5. Personalize Your Postcards 

Don't have enough room on your printed postcard for a lengthy or personal message? QR codes can be used to personalize your postcards.

You can use a QR code to link to a video or message specific to the recipient.

6. Distribute a Free E-Book or Digital Download

Many organizations and businesses use free e-books and digital downloads to gain loyal customers.

With a quick QR code scan, your customers can be led directly to the e-book or digital download, and you can collect valuable data. 

QR codes are a versatile tool that can be used in various ways, which is why they are at the top of the industry trends-to-watch list. Using QR codes on your postcards, you can add interactivity and engagement to your marketing campaigns.

Combining established mobile technology with print marketing will help your business soar to the next level. Contact us today to learn how to start incorporating QR codes into your next round of postcards.

 

5 Tips for Creating an Effective Brand

A brand is the spirit and soul of your company. It makes your company recognizable, trustworthy, and loved by customers. A brand built up well is one of your company's most valuable assets! 

59% of consumers prefer buying their products from familiar brands. That's why crafting a brand is vital, considering many different elements of what you want your company's brand to be! Here are some things you should consider. 

5 Tips for Creating an Effective Brand

1. Identify Your Audience and Research Competition

One of the first steps in creating your company's brand should be completing market research.

Identifying your company's target audience will help you focus on communicating to them how your company's products or services will meet their needs and values.

It's also important to scope out how the competitors in your company's field compare to what your business has to offer. When marketing your brand, consider emphasizing what makes your company unique to stand out from competitors. 

2. Design the Visual Aspect of Your Brand

Using a signature color can increase a customer's brand recognition by 80%.

Choosing a color or two that works for your company and keeping it consistent between your brand's packaging, logo, and any other print materials will create a strong association in your customer's minds. 

A consistent font or typography style can also help create a cohesive and professional feel for your brand.

3. Create a Personality for Your Brand

One of the more finite details you might not have considered is the language your brand uses in its signage, advertisements, and other marketing.

Choosing a "voice" for your brand will create consistency and make your branding more effective. For example, if you're trying to create a classy, high-end feel for your brand, consider using more formal language; if your target audience is young adults, consider using more conversational vocabulary.

Remember, your company slogan should also reflect your brand's personality to your customers. 

If your company has social media accounts, create posts that reflect the personality that your brand is going for and reply to posts mentioning your company to connect with customers and build familiarity and trust with them.  

4. Consistency is Key for Your Brand

Consumers will agree that the strongest kind of brand is a consistent brand.

The brands that have earned a loyal customer following over the years are the ones that integrate their brand's personality and key elements seamlessly throughout their entire company. 

One of the easiest ways to do this is by creating a style guide for your entire company. A style guide is like the rulebook for your brand, and every company department should have it. This practice ensures that font, tone of voice, and color shades remain consistent between direct mail, social media posts, your company website, and more. 

5. Never be Afraid to Rebrand

Sometimes, even if your company's current brand is effective, a rebrand might open up more opportunities for you.

Consider how you might be able to change your company's name, visual aspects like logo and color scheme, or brand "voice" to better speak to your audience.

But remember to gather feedback from your current customers before making any major brand shifts and try to maintain a degree of brand consistency to prevent instability.

Your brand is an asset that can drive customer preference and contribute to long-term success. Invest the time and effort into crafting a brand that truly represents your company's values and resonates with your target audience. 

Follow these five tips and tricks to unlock your brand's potential and watch your business soar! If you need help translating your ideas into print, contact us today. 

 5 Statistics That Show Combining Direct Mail with Email Really Makes a Difference

The combination of direct mail and email can be a powerful marketing strategy.

Not only does it help you connect with more potential customers, but evidence suggests that combining the two forms of media can even increase response rates.

Here are five statistics that show just how effective this combination can be:

1. Direct mail is six times more likely to result in a purchase than email alone. (Source: U.S. Small Business Administration) 

2. Direct mail response rates are 10-30 times higher than sole digital marketing campaigns. (Source: Amsive)

3. Combining direct mail and email can increase response rates by as much as 50%. (Source: Epsilon)

4. 72% of potential customers enjoy interacting with brands via several mediums before purchasing. (Source: Lead Forensics) 

5. Marketing campaigns integrating direct mail and digital media hold 39% more of a customer’s time than digital campaigns alone. (Source: Canada Post)

What are the Advantages of Combining Direct Mail Initiatives with Email?

Utilizing both direct mail and email can help your business create a comprehensive marketing strategy to reach a wider audience and generate more leads.

Combining these two channels also allows cross-promotion, improving visibility on both platforms and raising brand awareness.

Here are some of the advantages of putting both direct mail and email to work for you:

Longer Shelf Life 

Direct mail boasts a longer shelf life than email, meaning it can be intercepted and influence potential customers even after receiving their email campaign.

More Memorable

Consumers are more likely to remember the messages they receive through direct mail, increasing their engagement with a brand.

Trustworthiness

Direct mail is considered more trustworthy than email or other digital forms of communication.

By utilizing both mediums, you build confidence in your target audience. 

Optimize Your Marketing Budget

Combining direct mail and email can help you reallocate resources and optimize your designated advertising funds, allowing you to make the most of a limited marketing budget.

What are the Most Effective Ways to Link Direct Mail Campaigns with Emails?

There are several ways to link your direct mail and email campaigns. Here are some of the most effective methods:

Personalized URLs

Use personalized URLs (PURLs) in your direct mail campaigns linked to targeted landing pages associated with an email campaign.

QR Codes

Include QR codes on physical mail pieces that link to online content or offers.

Special Offers

Offer discounts, coupons, or other incentives in direct mail campaigns that can be redeemed online.

Social Media

Incorporate social media links into physical mailings so recipients can easily connect with your brand on various platforms.

Call-to-Action

Include a call-to-action or other prompt in your direct mail campaigns encouraging recipients to visit an associated website or sign up for an email list.

Using these strategies, you can create powerful integrated marketing campaigns that maximize physical and digital media.

In doing so, you’ll be able to maximize your reach, increase response rates, and build stronger relationships with your customers.

With the right strategy, combining direct mail and email can be a powerful tool that produces tangible results.

By leveraging the strengths of both media types, you can create effective campaigns that reach more people and promote conversions.

Are you looking to drive your business growth? Integrated marketing campaigns can be powerful and practical tools. Reach out to our team to get started on yours!

 

5 Ways to Use Social Media and Print Marketing Together to Your Advantage

Figuring out which channels to use for your company's next campaign can be tricky: sometimes, a more traditional print-ads approach seems useful, while other times, a social media campaign feels like the way to go. 

But in reality, combining these two channels can create an even more effective result for your company! 

With a few easy things to keep in mind, your company can use print ads to increase social media engagement and use social media to boost the ROI on your printed materials. 

5 Ways to Use Social Media and Print Marketing Together to Your Advantage

1. Use Social Proof from Media Accounts

Potential customers rely on other consumers' testimonials when deciding whether to purchase from your company.

A recent report showed that 93.4% of consumers depend on customer reviews when investigating retailers for the first time. Use this to your company's advantage by bringing those reviews directly to consumers through your print materials.

Include quotes of honest reviews from your company's media accounts on your next direct mail design, and invite consumers to see what others say about your company on Twitter, Facebook, or Instagram as a call to action (CTA).

2. Make it Easy with QR Codes and Short URLs

Including information about your social media accounts on your direct mail is a good start, but it won't get you very far if it isn't convenient and quick for people to utilize. 

Firstly, if you include a URL, ensure it isn't too long for people to type into their search engine. You can use websites like TinyURL.com to convert a long URL into one that's easier for consumers to search.

QR codes are the height of convenience, and they can take consumers to one of your social media pages, websites, or online resources with just a quick scan of their phone camera. 

3. Design Exclusive Media-Related Offers

An easy way to use print marketing as a bridge to your online marketing is by using a media-related CTA on your print materials.

For instance, consumers will be motivated to follow your social accounts if you use print for advertising a special offer or discount for new followers.

4. Try Out Hashtags

Include hashtags on your direct mail and encourage customers to post photos of your products or company using that hashtag!

It could become a viral social media campaign, creating something big from a simple direct mail design.

5. Gather Data for Direct Mail Using Media

Social media provides a pre-organized way to discern which pieces of your content consumers are most engaged by. 

If a photo on one of your social accounts has the most likes, use it as the cover image for your next direct mail piece. See which data your customers like, share, and comment on, and use that to your advantage. 

Are you ready to try combining social media and print for your next marketing campaign? Partner with us, and we'll show you how! Give us a call today to get started. Check out how you can increase your Direct Mail response effectively.

 

7 Tips to Create Eye-Catching Banners

Are you attending a trade show or job fair and need your banner to make an impact?

Banners are an incredibly popular marketing tool due to their instant message delivery, cost efficiency, simplicity in assembly/dismantling, and durability.

Ensure the maximum number of people sees your banner by designing one that looks like a million bucks.

7 Tips to Create Eye-Catching Banners

1. Lead with Your Brand

Make sure to leverage the most influential real estate by placing your logo at the top of your banner.

This is the spot your viewers will automatically look at and what they will most likely recall afterward.

Positioning your company logo and name in this area can help create an immediate connection with people who come across it, allowing them to recognize and remember you quickly!

2. Keep Your Message Brief

Use as few words as possible to attract attention and convey your message.

By avoiding excess text, you can ensure that onlookers aren't overwhelmed by an overcrowded banner.

Strive for conciseness - key phrases are all it takes to get noticed!

3. Incorporate Your Brand's Color Palette

Incorporate your company's signature colors into the banner.

Remember, sometimes simpler is better. Your color scheme should contribute to branding, not overshadow it with too many hues and saturations.

Ensure your palette complements the content while helping you communicate a consistent message across all platforms. 

4. Utilize High-Quality Images

When designing your banner, rely on high-resolution visuals for maximum impact.

The sharper and more vivid the colors are, the easier they will be noticed by passersby.

Use a single premium image instead of overcrowding your banner with numerous lower-quality graphics for optimal results.

5. Include Your Contact Information

Prominently display your website URL, phone number, and relevant social media icons on your banner for maximum visibility.

Take your business to the next level with a QR code, enabling potential customers to instantly scan and store contact information on their smartphones.

Giving people easy access to connect with you later is essential.

6. Select the Correct Size

When selecting the right banner size for your chosen purpose, it is essential to get it right.

Oversized banners can be overwhelming and intrusive, while undersized banners may not attract the attention you seek. 

To ensure that you make a statement, choose wisely when deciding on the dimensions of your banner to create maximum impact in its appropriate setting. 

7. Use High-Quality Materials

Choose fabrics such as polyester or canvas to ensure your banner stands up against the elements and is durable enough for long-term use.

Waterproof ink is a great way to protect your banner's colors from fading, allowing you to maintain maximum visual impact and reuse your banner for subsequent campaigns. 

A cleverly designed banner helps to draw attention to your message, showcase your branding, and ensure your banner withstands the elements for years to come.

Ready to get started designing your next banner? Contact us today. We're here to help! 

8 Creative Summer Special-Day Promotion Ideas

 

8 Creative Summer Special-Day Promotion Ideas

Summer is approaching, and along with the warm weather come dozens of opportunities for your company to connect with customers!

Creative campaigns are one of the best ways to engage customers and inspire them to purchase from you. Why not try discounts and promotions centered around unique holidays? 

Research has shown that consumers respond more positively to special day-themed products and promotions than to ordinary campaigns. So here are eight ideas for special day-themed promotions to use in your direct mail this summer!

8 Creative Summer Special-Day Promotion Ideas

1. June 2nd- National Donut Day 

Who wouldn’t be motivated by a sweet incentive?

Try mailing coupons that read “Bring in this coupon for a free donut with purchase!” to draw customers to your store. 

2. June 5th- Thank You Day  

This is a great time to reinforce connections with existing customers.

Mail out a card from your company thanking your customers for their loyalty and choosing to use your services! 

You could even add a discount code (ex., THANK-YOU-5) to nudge them toward another purchase.

3. June 11th- National Children’s Day

A day to celebrate kids should always be celebrated!

Let your customers with families know you’re supporting them and appreciate them by doing something fun for their kids. 

You could include a kids’ craft or coloring page in your mailing packet and information about a sale on any kid’s clothing, decorations, bedding, toys, or games your company might sell. 

4. June 22nd- Positive Media Day 

This is an excellent opportunity to bolster your company’s social media presence!

Mail out a flier celebrating Positive Media Day and encourage customers to follow your company’s accounts. 

You could also introduce a “challenge” for customers to make a funny or uplifting social media post and use your company’s designated hashtag along with #positivemediaday to be entered into a giveaway!

5. June 27th- National Sunglasses Day 

There are a couple of ways you could get creative with this day.

You could try offering a free pair of branded sunglasses to each customer that stops by, offering a discount for each customer that comes into your store wearing their sunglasses, or an online coupon code such as SUNNIES-10 for 10% off.

6. July 12th- National Simplicity Day

Embrace the simple things at your company with this holiday, and encourage customers to do the same by offering a sale price on the “basics.” 

A great way to do this is to create an “essentials” bundle or package of different services and products at a discounted price. Consider sending direct mail that uses the tagline “Keeping it Simple with a National Simplicity Day Sale” or something similar. 

7. July 15th- National Give Something Away Day

In honor of Give Something Away Day, you could give something away to your customers!

The Zero Price Effect has rationalized that customers perceive free products to have a high value because there’s no risk to it since they’re not spending anything. 

An easy example would be a BOGO (buy one, get one) sale or simply including a product of lesser value as a “gift” with any purchase made on that day. 

8. August 8th- National Dollar Day

A creative design for a direct mail piece celebrating National Dollar Day would be to create a rectangular postcard printed with a dollar bill-like image and advertising $1 off each product or service purchased that day.

Go ahead and use some of these ideas, or create your own, to celebrate unique holidays and engage your customers with your direct mail this summer! And when you are ready to print, give us a call. 

5 Tips to a Successful Trade Show Experience for Your Company

Trade shows and other events can be an incredible opportunity to showcase your company’s products and services to the public and network with other companies in your industry.

However, you must craft a strategy to ensure you can make the most impact. 

Here are five things you should do when planning for, attending, and evaluating the results of a trade show. 

5 Tips to a Successful Trade Show Experience for Your Company

1. Set goals

Treat your company’s appearance at the trade show just like a campaign.

What do you want to gain from the event- closing leads, making sales, or increasing brand awareness? Be specific and include numbers: for example, your goal could be to gather at least 150 leads during the event or to sell 30 products.

Also, remember to share your goals with the team that will be at the event with you! 70% of people who share their goals with others accomplish them, while only 35% accomplish them when keeping them to themselves.

2. Create your booth and message

The biggest goal for a trade show is to attract customers to your booth and give them something to engage with once they stop by.

You can stand out from the crowd in different ways- through giveaways or handouts, eye-catching displays, and choosing a booth in a high-traffic area (near entrances or food stations).

The items and signage at your booth should also focus on the central call-to-action for your campaign that day. 

3. Spread the word before and during the show

Make people aware that your company will be at the event!

This will help draw people to your booth once they arrive at the trade show. A great way to do this is through social media ads, email, or direct mail outreach.  

Attendees at the trade show will likely search online to see which booths to visit. Post information, photos, and videos during the show, along with your booth number, so that attendees can come to find you! 

4. Collect information effectively

Meet with the team running your booth before the show starts to discuss your method for collecting leads.

Popular methods for lead collection include paper forms, digital forms, a trade show lead app, business cards, and business card scanning.

Depending on the organizer of the trade show, you may have access to badge scanning technology, which even gives you the option to import the information directly to your CRM. 

Whichever method you use, just be sure everyone on your team is on the same page so that capturing and entering the data is streamlined.

5. Help them remember you

Ensure that anyone you speak to during the event leaves with your contact information or at least something with your company name.

Business cards are classic, and brochures work well, but you can get creative too and use t-shirts, pens, notepads, or stickers. This will remind them to reconnect with you after leaving the event!

For help with show-stopping visuals, memorable business cards, and expert advice, call us! We are your local print marketing resource and look forward to helping you make the most of your next trade show.  

6 Ways to Boost Your Sales with Social Proof

 Did you know you can incorporate what your customers say about your business in your print and digital marketing to boost your company's sales?

When other people engage in something, it triggers the brain to reduce the perception of risk associated with an idea or activity, creating social proof. When you utilize social proof successfully, you convey to potential customers that buying your product or service is the safe thing to do.

Authenticity, transparency, and honesty are paramount to the success of social proof by building loyalty and trust with your customers.

Sound complicated? It's not.

6 Ways to Boost Your Sales with Social Proof 

1. Build Your Social Media Reach

You need to build your social media platform by asking for online reviews.

This is a trusted source for many people looking to do business.

People regularly check the reviews online to see what others have experienced and decide who to do business with. Nearly nine out of ten consumers read reviews before making a purchase. 

2. List Customer Experiences

Listing customers' experiences online will encourage people to follow the pack and try you.

Ask customers if you can get a quick testimonial from them and have them write it down or write it as they tell you what they've experienced.

3. Mix It Up

Don't just ask for one type of review.

Spread the reviews on multiple sites, such as Yelp, Facebook, Google, etc. Approximately 59% of consumers look at two to three review sites before making a purchase decision. 

4. Help Your Customer Visualize

Use staged photos and action shots of people using your product.

People trust this much more than an ad. They will see people just like them using your product or services and think they might benefit from getting a hold of you, too.

5. Use YouTube

Show your customers unboxing your products and freebies or learning about a contest they won from your business.

This is exciting and fun for people to watch, engaging them in what you're business is doing.

6. Promote Your Accomplishments

If your company won an award or received recognition in some way from a third party, capitalize on this by advertising it on your website, in your marketing materials, and online.

If you have an article written about you or your company, post it online. If any trust badges are available, place them on your website.

These are a few ways to build social proof and help people decide on their own that they want to do business with you. Seeing others trust you and use your product or service encourages them to do the same.

If you need signs to post on your company's doors to encourage people to give reviews, or you want posters or business cards to feature QR codes to link to a review site, we can help.

Check us out today!

How to Attract More Qualified Leads Using Print Marketing

 Print media can be an effective tool for generating leads and capturing the interest of potential customers.

With 73% of all consumers showing a preference for print advertising, it's easy to see that print media is still an excellent business initiative today!

How to Attract More Qualified Leads Using Print Marketing

Both affordable and accessible, print marketing can be leveraged to increase your lead generation and capture. Here's how:

1. Identify Your Target Audience

To create effective print materials that will speak directly to your target audience, it is essential to clearly understand who they are, their needs and interests, and how they prefer to receive information.

2. Determine Your Print Materials

Once you have pinpointed your target audience, the next step is determining which print materials will be most effective for reaching them.

This may include business cards, brochures, flyers, magazines, newsletters, or postcards.

3. Design Your Materials

Having determined what materials you will use to reach your target audience, the design process can begin! 

The right images, colors, and fonts will resonate with your target audience and help reinforce your brand.

4. Select Quality Print Supplies

When printing your materials, don't overlook the importance of high-quality paper and ink to produce an eye-catching result.

Our expert team can advise you on the perfect products for your project! 

5. Track Your Success

After launching your print campaign, it is vital to track its success so you can determine what is working and where improvements need to be made.

This critical business strategy could include tracking website visits, social media engagement, and direct contact with your leads.

Capturing Leads Through Printed Materials

Integrating traditional and online marketing methods could prove invaluable in attracting more leads than either strategy alone. Consider these suggestions:

Personalized Mail

Using personalized letters to reach customers is a foolproof way to increase response rates.

To create an immediate bond with readers, tailor your direct mail campaigns to each region by incorporating local landmarks or events.

Response Cards

Direct mail campaigns are a great sales booster.

Your direct mail campaign can create incredible conversion rates with the right incentives and attractive offers.

Maximize this opportunity by creating attractive brochures and including order forms that can be sent back via the mail.

Consider using this for customer feedback surveys to identify areas where your business could grow.

Promote Online Resources with Print Products

Enhance your social media competitions by asking customers to post images of your product or store and include a unique hashtag only available through direct mail, postcards, or posters.

This is an effective way to ensure that participants have seen your print materials and are engaged in the promotion.

Business Cards

Exchange business cards with potential customers in a professional setting to ensure that your lead-generation efforts are successful.

You can ensure each party gains contacts or leads by taking the initiative and exchanging cards during networking events.

You could print specialized cards for trade shows or events demonstrating how your business fits in with the exhibition to stand out and make a lasting impression.

This will create an unforgettable memory of you and your brand - plus, quick follow-ups are an excellent way to rapidly grow your network of connections and possible sales opportunities.

Are you looking to increase the reach of your print marketing materials? We can help. Contact us for print media that is sure to make an impact!

3 Top Tips to Get Inside the Mind of Customers

 

Don't you wish you could read minds? That would make marketing so much easier. 

But it's not possible, or is it?

There are some legitimate ways you can get inside the minds of current and potential customers. Take a look at the top three ways to do this.  

3 Top Tips to Get Inside the Mind of Customers

1. Talk to Your Customer Service Representatives

Customer service staff have the inside scoop into what customers want and need.

Interview them to find out what customers are calling about, what issues need to be resolved, and what products are the most popular.  

Here are some sample questions to ask your customer-service employees.

• What expectations and disappointments did customers express?
• What improvements did customers want?
• What value were customers hoping to find, and what price were they willing to pay?

2. Analyze the Data 

You probably have spreadsheets of data and information on your customers' buying habits.

Take a look at these carefully. 

Are there certain times of the year when they buy certain items? Decipher their buying habits and then reach out to them on their timetable. Finally, make sure your offer is compelling.

3. Do Spy Work 

Go to social media sites you think your customers are frequenting.

Dig in and learn about who they are and what they're trying to achieve by using your product. See what you uncover. 

Where would you turn to find help for your issues? Hopefully, you will learn what customers want. Then, by aligning your goals with theirs, you can improve customer communications and make sure you're focusing on the right things. 

Now you have tools to get inside your customers. First, make sure you approach them consistently and effectively. Most people need to see your business message seven times to get a response. Keep knocking on those proverbial doors. 

And when it comes to using this information to reach your customers using the printed word, trust us to get the job done right. We go above and beyond to make you succeed. 

Check us out today!

6 Top Ways to Promote Your Brand Via Word of Mouth

 You want the word out…the good word! But how does that happen organically?

Sometimes it takes some help to brand your business and get word-of-mouth advertising. There are so many things you can do to help it along. Let’s take a look.

6 Top Ways to Promote Your Brand Via Word of Mouth

1. Hire an influencer

Sometimes using an influencer helps spur word-of-mouth advertising.

This method creates an image in people’s minds and gets people talking about what you offer. A recent study by Sideqik found that 7 out of 10 consumers trust influencers’ recommendations just as much as the opinion of real-world friends.

If you can’t get a significant influencer, try contacting a micro-influencer. Reach out to bloggers, video bloggers, or DIYers with a smaller following whose goal is to share subject matter expertise by producing tutorials, shout-outs, how-to guides, day-in-the-life videos, and so on. 

2. Create a unique experience

Get people to talk about your business because you treated them so well that they can’t stop talking about it.

No company wants bad publicity, but people are quick to speak. So make sure you do all you can to offer what you promise and surpass it.

Try adding a thank you note or a gift to the order. According to SDL, more than half of all consumers (58%) share their positive experiences with a company on social media.

3. Keep branding elements consistent

No matter how you promote your business and brand, you must ensure your language is appropriate for your specific audience. 

Think about the kind of language you use in your marketing materials, signage, and slogan, as well as on your social media profiles. Does it convey the image that you want to associate with your brand?

Additionally, pick engaging colors and fonts but keep them consistent across all print and packaging materials to create a branding impression that remains in your audience’s mind.

4. Solve a real problem

No matter who is talking about you, they will spread the word if you can help them solve an issue.

Make it obvious how you can help. Then, when they try out your product, they can see the truth and tell their friends.

5. Use a visual trigger

Create a space people want to snap pictures with or near and share on social media.

First, play it up if you have a unique decorating style, an unusual prop, a photo, art, or other items. Then, encourage people to take and post pictures next to it.

6. Use a hashtag

Hashtags are a way to categorize content on social media by topic or theme, e.g., #printmarketing. If you create a hashtag that includes your business name and encourage visitors to use it when posting about your business, potential customers can use it to find you online. So it will boost your name recognition.

While tracking whether the sales came from the hashtag or some other channel can be tricky, this simple tactic helps build more vital brand awareness.

The possibilities are as endless as your creativity. If you need more ideas, especially in the printed realm, check us out today!

3 Winning Direct Mail Campaign Ideas You Can Start Using Today

 We're proud to inform you that the reports of the supposed death of direct mail have been, as Mark Twain once said, "greatly exaggerated."

Not only is direct mail just as effective as it ever was - it's positively thriving. According to one recent study, the market for direct mail advertising is anticipated to grow from $71.57 billion in 2021 to a massive $72.67 billion by the end of 2022. Much of this has to do with the average return on investment for direct mail collateral is $4.09 for every $1.27 you spend getting those marketing materials out into the world.

But it can be challenging to know where to begin if you've been out of the direct mail world for a while or are wading into these proverbial waters for the first time. With that in mind, here are three winning direct mail campaign ideas that you can start using immediately.

3 Winning Direct Mail Campaign Ideas You Can Start Using Today

Taking Advantage of the Holidays

One of the best direct mail marketing campaign ideas you can start using immediately involves taking advantage of the holiday season - a time of year that is already upon us again.

Remember that while part of the goal of any marketing campaign is always to raise awareness for your brand and get the word out about your products and services, this is just one small portion of a much larger story.

Equally important is your ability to get in touch with people occasionally and simply remind them that you're out there. Because of that, don't hesitate to send out a simple postcard for Christmas or the New Year to wish people well. It doesn't have to be overly "salesy" at all - it can be a simple message that illustrates that you care about your consumers, even when you're not coming right out and asking them to buy something.

When executed correctly, you'd be surprised by the difference this can make in generating repeat sales from existing, satisfied customers.

The Benefit of Unusually Sized Mail

Another technique that you can use with direct mail, in particular, has to do with sending out unusually sized mail.

Think about it - part of why messages like emails are so easy to ignore is that they all blend together in someone's mind. They all look the same, and they're far too easy to archive when someone is wading through their email inbox in the morning.

But if you send out a piece of direct mail collateral that is slightly larger or shaped differently than every other piece of mail that someone receives that day, they're going to notice. You immediately stand out, and at that point, you can use someone's curiosity to your advantage.

Bridging the Gap Between Direct Mail and the Digital World

Finally, don't be afraid to bring the benefits of both direct mail collateral and digital marketing together in innovative ways.

Always include information about the various social media channels you use, like Facebook, Twitter, and LinkedIn, which are great for allowing someone to get in touch with you in other ways quickly. This way, you can begin an experience with them through physical mail but give them the option to continue it over the Internet if that is their preference. 

If you'd like to find out more information about getting started today with any of these direct mail campaigns, or if you have any additional questions you'd like to go over with someone in a bit more detail, please don't delay - contact our team today! 

7 Top Tips to Get Creative With Offline Marketing

 

How do you maximize your investment in marketing?  Utilize unique offline marketing techniques to get people's attention!

There are countless ideas for getting inspired with offline marketing, from traditional to off-the-wall. Take what you can and let it spur some creativity in your minds. 

7 Top Tips to Get Creative With Offline Marketing

1. Get Creative With Your Business Card 

A business card is often the first impression, and you want to make it last.

Try printing it vertically, adding rounded corners, or creating a die-cut image. Use bold colors that stand out against the competition.

2. Hold In-Person Events 

According to the Event Marketing 2018 Report, 95% of marketers agree that live events give attendees a valuable opportunity to form in-person connections in an increasingly digital world.

Give people a chance to talk to you and others from your company, and create bonds that will last a lifetime. 

Don't forget to have flyers, rack cards, brochures, and business cards ready for them to pick up.  

3. Volunteer 

Join volunteer organizations that will introduce you to other professionals who desire to help the community.

By getting out in the community, you will get your name out and help you build connections. Bring along your business cards so you can have some conversations about where you work and get information on others. 

4. Build Loyalty With Rewards

While investing in attracting new customers, don't neglect opportunities for retaining existing ones.

Give away fun gifts with your logo: magnets, flashlights, Frisbees, T-shirts, mugs, water bottles, and more. These will keep the magic going after the sales call is over. 

5. Create a Game

Use a tailor-made BINGO card that leads them around the store, then leads to a prize if they get BINGO.

Have signs to advertise your newest game. Invite everyone to play and win prizes. 

6. Go Head-To-Head With the Competition

Don't be afraid to promote your items over the competition.

If it makes sense, have a "taste test" as Coke and Pepsi did in the 1980s. Let the audience decide what items they like better. 

Be sure to have flyers made up to announce this event to let people know when it will be.

7. Take On Speaking Engagements 

Speaking at events puts you in front of your target audience and makes you an expert.

A speaking engagement puts you in front of a highly targeted and interested audience already primed and ready to pay attention to what you have to say.

It creates you as the go-to person for answers, which is a great position.

Take time to evaluate the best creative way to reach your customers. We all have an overflowing inbox. Instead, try something fresh and offline to capture your customer's attention. 

When you want to make a statement offline, try some freshly printed marketing materials. That's where we step in! 

We have what you need to make some fresh imprints on your customers. Contact us today!

7 Top Ways to Show Appreciation to Customer

 

Gratitude is a great skill to possess.

"I think gratitude is a big thing. It puts you in a place where you're humble," said Andra Day. 

And humility is a wonderful attribute, primarily when serving the public. When you meet up with prospective clients, gratitude is vital. We receive a much better welcome when people see how thankful we are to meet with them and to have their continued support. 

Research has proven that returning customers spend 67% more than new customers, and 82% of customers are brand loyal.

So, what else can you do to show appreciation besides saying thank you?  

Here are some ideas to show your gratitude.

 7 Top Ways to Show Appreciation to Customers

1. Send a Thank-You Note

Send a thank-you note in a letter, hand-written and signed by you.

Sure, it takes a little time, but keeping current customers happy is worth it—especially the ones you genuinely want to maintain a relationship with.

2. Make a Donation

Donate to something close to your customers' hearts.

If they support a worthy cause you can get behind, consider donating something to these causes in their name. 

3. Offer a Discount

Offer a discount just for them.

One of the easiest ways to build customer loyalty is by rewarding your customers for their business with loyalty cards and retail rewards.

4. Do a Giveaway

Offer a giveaway prize package.

Want to share the love and give out prizes to your fans? Running a giveaway is a great way to show your appreciation. This will excite customers, and they might even tell their friends and colleagues. 

5. Offer Free Services

Offer more free services if possible.

When people began to feel the impact of the coronavirus and social distancing, some companies went above and beyond to help people adjust to a challenging new reality.

Some companies offered free services or better deals on their products. When there is a stressor in your customers' lives, help out a little more. People notice it and will appreciate your help.

6. Talk Face-To-Face

Engage in face-to-face conversations with your clients.

Ultimately, people want to be seen and heard. Engaging with them in a conversation over video chat or, better yet, in person is a perfect way to thank them for supporting your company daily.

Listen to them rather than just pitching your ideas. Ask about their business and learn how you can genuinely help each other.

7. Acknowledge Them on Social Media

Feature customers on your blog or social media.

If they had a big event that you were able to be a part of, or help with in some way, show it. Portray pictures of the big day with words from them as to how the day went.

This is great to help celebrate their day. It's also great to get the word out about how you help people.

Whatever you choose to show appreciation will elevate your customer relationship and nurture long-lasting bonds. If you need help printing stationary or customized packaging, let us know. We would love to help!

4 Things Your Direct Mail Piece Needs to Convert

 In its simplest form, a call to action tells the recipient to buy now. 

However, sometimes saying, "buy now!" won't be quite as effective as an alternative, more creative strategy. 

Below are some tips for crafting a call to action for your print marketing campaign so you can have a better response rate than the average of 4.23%. 

4 Things Your Direct Mail Piece Needs to Convert

1. Be straightforward 

Tell the reader what they can expect if they complete the advertised action. 

No games, no tricks. If you say this is what will happen, then advertise it accurately. If the deal only holds if they buy $X in merchandise, then clearly communicate that. You're not doing yourself any favors by making a misleading call to action. It'll just frustrate the client. 

Avoid misleading calls to action by including relevant numbers, such as pricing and discounts. 

2. Use strong command verbs

Begin your call to action with a strong command verb. 

Strong command verbs can help people follow your call to action. In one study, ads with strong action verbs performed about 89% better than those without.

Examples include, 

• Buy the customer-favorite product now!
• Shop at our newly updated store!
• Order through our quick and easy website!
• Download the newsletter for insider knowledge!
• Subscribe to be the first to know about all our amazing deals!

Often, people have a hard time saying no, even to words on a page. By using confident action verbs, people will do it. 

3. Be enthusiastic

Enthusiasm is contagious. 

If customers feel you are enthusiastic and believe in your product and service, they'll get excited too. In writing, enthusiasm is best shown through exclamation points, so use them often!

4. Advertise scarcity

People are busy, so you must find a way to get them to act immediately. 

Including a sense of scarcity in your call to action by showing it's for a limited time or while supplies last will prompt people to act fast. This will help prevent people from putting direct mail in their "I'll get to it later" pile. 

5. Differentiate from your competition

Companies with similar niches can sometimes advertise similar calls to action. 

Make yourself stand out from the competition by brainstorming ways your call to action can be unique. First, think of the things your company does that are better than the competition. Then find a way to weave that into the call to action.

Try getting creative and unique by asking your customers to complete an action not commonly requested. For example, try telling customers to read customer reviews instead of prompting them to buy, shop, order, download, or subscribe. Customers trust other customers' reviews. If you have positive customer reviews, advertise them in your call to action. Potential clients can see what items or services are most popular and why. 

Calls to action are a crucial part of your marketing technique. Without it, customers often won't act. Using strong command verbs and enthusiasm makes target markets likelier to respond. 

With all the thought and research you put into your print marketing campaigns, you will want an easy, smooth printing process. Once you've settled your call to action (and a thousand other details), reach out for a hassle-free printing process! 

How to Set Smart Goals for Your Next Social Media Campaign

 

SMART goals help you identify areas you'd like to improve and clarify your objectives for a successful social media campaign. They act as a guide to data collection and help your team know which tasks to prioritize. 

SMART Goals

SMART is an acronym for… 

• Specific. Use statistical values to narrow down what and how much you'd like to achieve.
• Measurable. Attribute values to non-numerical indicators of success, being precise in how you'd like to measure. 
• Achievable. Look at past campaigns and use them as a base for how much you think your business can achieve.
• Realistic. Similar to achievable. Make sure your goal is relevant.
• Timely. Set a date for when you'd like the goal to be completed. 

Setting SMART goals acts as a base for your social media campaign.

Create a Social Media Campaign With SMART Goals

SMART goals help create a stellar social media campaign that works for your company. 

Step 1: Set a goal using the SMART goal method, making sure it's specific, measurable, achievable, realistic, and timely. Determine what metrics are best to measure. 

Step 2: Determine your target market. This will guide decisions, including which social media channel(s) to use and content to put out. Make sure it all ties back to support your goal. 

Step 3: Create a content calendar. Plan out your content using a calendar. Make sure everything is spaced out, and posts build off each other. 

Step 4: Manage the campaign. Actively engage with customers by replying to comments and answering questions. Adjust your strategy as needed. If you're not in line to meet your goals, then try new tactics to boost engagement.

Step 5: Analyze the results. What went well? What would you do differently? Why? Use what you learn to create a better social media campaign next time. 

Using SMART goals as a guide can help you get the results you want in your next social media campaign. 

SMART Social Media Campaign Goals

Sometimes, determining what goals to set can be challenging. Here are two ideas to get you started. 

1. Increase brand awareness 

If you're running a social media campaign, this is a great place to start because it's the top reason marketers use social media.

To set a SMART goal, answer these questions: 

• Who do you want to increase brand awareness with?
• How will you measure this? Through followers, views, likes, or shares?
• Once you've determined how you're going to measure your campaign, how many followers, views, likes, or shares do you want? Is this goal achievable and realistic? Do you have access to past campaigns to use as a benchmark?
• When do you want to reach your goal? 

By effectively increasing brand awareness, your business will increase sales and traffic. 

2. Improve customer service

More and more customers are looking to social media for customer support. 

One in five people says they use social media for customer support.

To set a SMART goal, answer these questions: 

• How many people reach out via social media for customer support?
• How fast is your current average response time through social media?
• How fast would you like your response time to be? Is this realistic?
• What is your customer satisfaction score for those who sought help via social media? Where would you want it to be? 

Your business can increase revenue, customer satisfaction score, and customer retention by having good customer service available through social media. 

Having goals, especially SMART goals, improves performance and happiness. Setting SMART goals for your social media campaigns can have a significant impact. 

Social media is one of your business's many avenues to reach customers. Effectively reaching a variety of customers requires an omnichannel approach, including online and offline marketing.

As always, we're here to help you with whatever print needs come your way, including print campaigns that help boost your social media! 

5 Best Ways to Combine Print and Social Media

 

Print and social media go hand in hand.

Promoting your business online is great because it doesn’t cost much and helps track customers.

But people still shop at stores and go to companies in the flesh. You must be ready for people when they stop at your business place.

So here’s the best way to combine the two ways to market your business: print and social media. Take a look.

5 Best Ways to Combine Print and Social Media

1. Post on Facebook.

Post regularly to actively reach your audience. It doesn’t have to be much, but it will keep your name at the top of everyone’s mind.

For example, try posting an inspirational quote, or try your hand at writing a short article on where your business excels.

2. Don’t forget Linkedin.

Another great social media tool is Linkedin. This reaches specifically to other business people, and it doesn’t have to be a long post.

Still, it’s the perfect way to spotlight your products and services. Let people know what you offer and how you can help them.

Use testimonials to let the public know you have helped others succeed.  

3. QR codes are making a comeback.

Adding a QR code to your printed materials will combine the two worlds, online and offline.

Link it to a coupon or sale just for them when they scan the code. This will take them to a specific site that will inevitably help you track what they are looking for.

4. Create giveaways.

Run a promotion using printed materials to engage customers and offer something exciting.

Use rack cards or flyers with all your contact information and a call to action. Even though this method uses direct mail and printed items, it proves worthwhile.

Research consistently demonstrates that direct mail outperforms other marketing tactics regarding response rate.

5. Use hashtags.

Hashtags help you tie everything back to your brand and make it easier for you to track mentions of your campaign, event, product, or business.

This enables you to use both the printed word and online in a combined effort. For example, Indiana University leveraged hashtags as part of a brilliant admission promotion.

The simple use of the hashtag #IUsaidYes on bright, bold red envelopes produced a viral social media campaign when students began posting selfies with their acceptance letters.

Whether you prefer—online or offline marketing—you need both in advertising.

We are a part of your success because we offer quick, reliable service.

Need something soon? Check us out today!